Customer Assistance & Replies

For reservations, you will be asked to fill-out and attach the following items:

  • Voucher Codes and Security Codes (for MetroDeal customers)
  • Travel Dates
  • Traveller/s Full Name
  • Government-Issued Valid ID

For MetroDeal Customers:

If you just want to check for room availability, please click the button below.

Room Availability Checker

If you are confident to use our self-serve online booking, please click the button below.

Make a Reservation
Booking Process

Abrir un nuevo Ticket

Please complete the form with as much information as possible. Fields in red are required.

Important! Maximum file size for all images is 1MB. Only the following file formats are accepted: JPG, JPEG, PNG, BMP, PDF, XLS.

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